Virginia Child Support Payments and EFT

The Virginia Division of Child Support Enforcement offers you the opportunity to electronically submit your payroll withholdings for child support payments. The use of electronic funds transfer (EFT) has several benefits for your business.

• The cost of an EFT remittance is lower than the cost to write a check.
• A detailed paper listing of employees, with social security numbers and the amount withheld per employee, is no longer needed.
• Inquiries regarding discrepancies between the check amount and the employee list are eliminated.
• There can be no lost checks to track and no stop payments to place.
• Child support payments are promptly and correctly posted to each case, reducing potential headaches for your employees and your payroll department.

There are several different ways to remit child support payments by electronic funds transfer (EFT). These various options are offered to help employers select the method most favorable to their circumstances.

• MyChildSupport allows both employers and Non-custodial Parents to make payments on our secure website, go to MyChildSupport and click on "Pay Child Support Electronically". There is no cost for this program. Employers should enter their business name in the fields for "First and Last Name" on the website.
  
  
• Check or Money Order payments can be mailed to:
  

  Division of Child Support Enforcement
  P.O. Box 28990
  Richmond, VA 23228

  Please make your check or money order payable to the Treasurer of Virginia and include the noncustodial parent’s name and Social Security Number.
  
  
• Many payroll companies can pay child support wage withholdings electronically. ADP, Paychex, and Ceridian are three of the larger companies that offer this service for child support payments.
  
  
• ExpertPay is a private Web-based business that can transmit electronic payments to Virginia. An employer can contract with them for EFT service.
  
  
• Employers can utilize the direct deposit function of their payroll system to make child support payments. The employee’s social security number in the identification number field (field 7 of the Entry Detail Record) ensures that Child Support Enforcement can properly identify the employee’s payment.
  
  
• Larger, multistate employers are often more interested in the CCD+ or CTX formats for EFT. These formats are not only accepted by Virginia, but also most of the other child support agencies in the country. The National Automated Clearing House Association (NACHA) https://www.nacha.org/ website has a copy of the "User's Guide for Electronic Support Payments", which gives additional information about the NACHA standards for these two file formats. Note: the CTX format must contain the full ASC X12 820 transaction set. Virginia posts child support payments by the non-custodial parent’s social security number, so verification of the state’s case number is not required, but it is helpful. The employer need not send individual payments for each case that an employee may have. Payments are applied to the non-custodial parent’s account and then divided among that person’s cases. Also, Virginia does not require a FIPS code, though 51000 may be used.
  
  
• Payments can also be made via our Virginia $4KIDS voice response system by calling 1-877-670-2941.

For further information and assistance, please contact:

EFT Customer Service: (804) 726-7333
EFTPayments@dss.virginia.gov